MatterX
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Escape Vendor Lock-In

Break free from proprietary platforms

Tired of paying increasing fees for limited control over your own data? Frustrated by vendor-imposed restrictions and forced upgrades? It's time to own your technology stack with open, Microsoft-native infrastructure.

The vendor lock-in trap

You chose your current legal practice management system years ago. Since then, you've watched as:

Pricing Increases Annually

Per-user fees climb 5-15% yearly. What started affordable now represents a significant operating expense with no escape route.

Your Data is Held Hostage

Export capabilities are limited and deliberately crippled. Migration paths are expensive and painful by design.

Limited Integration Options

APIs are restricted or expensive. Connecting to other tools requires vendor approval and ongoing fees.

Forced Upgrades & Changes

The vendor controls your roadmap. Features you rely on disappear. UI changes disrupt workflows. You have no say.

Customisation Locked Behind Fees

Want to modify a workflow? Add a field? Build a report? Every customisation requires professional services at premium rates.

Single Vendor Dependency

Your entire practice depends on one company's stability, priorities, and goodwill. If they pivot, you're stuck.

The switching cost illusion

Vendors know switching seems painful, so they make it worse. Data exports are incomplete, migration support is minimal, and they count on your fear of disruption to keep you paying indefinitely.

Own your infrastructure with Microsoft

MatterX runs entirely on your Microsoft 365 and Dynamics 365 environment. You control the data, the platform, and the future. No proprietary systems. No vendor lock-in. Just open Microsoft technology.

Your Data, Your Database

All practice data lives in your Microsoft Dynamics 365 environment. Full database access. Export anytime. Zero restrictions.

  • • Direct SQL database access
  • • Standard Microsoft backup and export tools
  • • No data held hostage
  • • Complete audit trail ownership

Documents in SharePoint

Matter documents are stored in SharePoint using standard folder structures. Move them anywhere, backup independently, integrate freely.

  • • Standard SharePoint document libraries
  • • Work with any DMS or backup solution
  • • Native Microsoft 365 compliance tools
  • • No proprietary document repository

Unlimited Integrations

Power Automate connects to 1,000+ services. Build integrations yourself or use Microsoft's ecosystem. No vendor approval needed.

  • • 1,000+ pre-built Power Automate connectors
  • • Standard Microsoft APIs everywhere
  • • Build custom integrations without vendor involvement
  • • No per-integration fees

Open Reporting Platform

Power BI connects directly to your data. Build unlimited custom reports and dashboards without vendor involvement or approval.

  • • Direct Power BI data access
  • • Unlimited custom dashboards
  • • Export to Excel, PDF, PowerPoint
  • • No report licensing or vendor fees

Standard Microsoft Licensing

Pay Microsoft directly for platform services. MatterX charges only for our legal practice layer. No bundled pricing or hidden fees.

  • • Transparent Microsoft EA or CSP pricing
  • • Separate MatterX subscription fee
  • • No vendor markup on platform
  • • Negotiate Microsoft pricing independently

Microsoft's Roadmap, Not Ours

You get Microsoft's innovation, investment, and stability. AI features, security enhancements, platform improvements—all included automatically.

  • • Microsoft Copilot included at platform level
  • • Continuous platform improvements
  • • Enterprise-grade security updates
  • • Global infrastructure investment

The ultimate insurance policy

If you ever decide to leave MatterX, your data remains in your Microsoft environment. You can continue using Dynamics 365 Business Central with another partner, build custom solutions, or migrate to any system that supports standard data formats.

This isn't theoretical. It's contractually guaranteed. Your Microsoft environment, your data, your choice. Always.

Proprietary vs. Microsoft-native

AspectProprietary PlatformsMatterX (Microsoft-native)
Data ownershipVendor's database, limited exportYour Microsoft environment, full access
Document storageProprietary repositoryStandard SharePoint libraries
IntegrationsVendor-approved only, often charged per integrationUnlimited via Power Automate (1,000+ connectors)
Custom reportsVendor professional services requiredBuild unlimited reports in Power BI
Platform upgradesForced by vendor on their scheduleMicrosoft updates, industry standard approach
CustomisationLimited, expensive, vendor-dependentPower Apps, Power Automate, full development access
Exit strategyPainful data migration, often incompleteData stays in your Microsoft environment
Vendor dependencyComplete—if vendor fails, you're stuckMinimal—Microsoft platform continues independently

Switching is easier than you think

We've migrated firms from every major legal practice platform. Data migration is a solved problem—not the insurmountable challenge vendors want you to believe.

Week 1-2

Data extraction

We extract your data using vendor exports, API access, or direct database connections where available.

Week 3-4

Transformation

Your data is mapped to MatterX structures. We verify accuracy and completeness with your team.

Week 5-6

Testing & training

Parallel run with existing system. Your team trains on real data in the new environment.

Week 7-8

Cutover

Final data sync and go-live. Your old system can stay in read-only mode as long as needed.

Risk-free evaluation

We offer pilot migrations—bring over a subset of your data to test MatterX without commitment. See your actual matters, clients, and transactions in the new system before making any decisions.

Law firms using MatterX

"MatterX is a true partner in our business – the platform and their responsiveness and proactive support has been key to driving the financial success of the practice."
David
David
Principal
Aptum Legal
Aptum Legal logo
"Since adopting MatterX, compliance audits have been significantly smoother. When auditors see it's built inside Microsoft, the questions stop. That level of trust and security is invaluable."
Michael
Michael
Partner
Sierra Legal
Sierra Legal logo
"MatterX's deep knowledge of Microsoft Dynamics 365 revolutionised our client management approach."
Bilal
Bilal
Managing Director
BM Resolve Lawyers
BM Resolve Lawyers logo

Ready to break free?

See how MatterX delivers enterprise legal practice management without vendor lock-in. Your Microsoft environment, your data, your future.