Privacy Policy

MatterX (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.matterx.com.au (“Site”) and use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information we collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, and other contact details.
Usage Data: Information about how you use our Site, including IP address, browser type, and pages visited.
Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your experience on our Site.

2. How we use your information

We use the collected data for various purposes, including:

To Provide and Maintain Our Services: Ensure the functionality of our Site and services.
To Improve Our Site: Analyse usage data to improve user experience.
To Communicate With You: Respond to inquiries, send newsletters, and provide updates on our services.
To Comply With Legal Obligations: Ensure adherence to applicable laws and regulations.

3. Sharing your information

We may share your personal information with:

  • Service Providers: Third-party companies that assist us in operating our Site or services.
  • Legal Authorities: If required by law or to protect our legal rights.

4. Data security

We implement appropriate technical and organisational measures to secure your personal data and prevent unauthorised access, disclosure, or destruction. Our security practices align with industry standards, including data encryption and regular security audits.

5. Data transfer

As we are based in Australia, your data will be processed in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth). If you are accessing our Site from outside Australia, your information may be transferred to, stored, and processed in Australia.

6. Your requests

You may:

Access Your Data: Request a copy of the personal data we hold about you.
Rectify Your Data: Correct any inaccuracies in your personal data.
Erase Your Data: Request the deletion of your personal data where applicable.
Object to Processing: Object to the processing of your personal data in certain circumstances.

7. Cookies

Our Site uses cookies to enhance user experience. You can control the use of cookies through your browser settings.

8. Changes to the privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.